How Personal Information Is Handled

From a visit to an order

When you browse www.jivania.com, technical information such as browser, device, network, and session details may be processed to display the store, maintain shopping functions, and identify errors or abuse. Preferences and relevant interactions can also help the service operate.

When you order, contact and delivery details are combined with the selected products, quantities, order references, and payment status. These records support verification, fulfillment, communication, and required accounting. Payment credentials are handled by the selected provider; references and status may be supplied to the store to reconcile the transaction.

If you contact us, the correspondence and any supporting material become part of the record used to address that inquiry. They may also be needed to investigate a dispute or provide a remedy.

As the work passes between services

• Hosting and technical providers may process information needed to maintain and protect the site.

• Payment, carrier, and communication providers receive relevant details for the parts of the order they handle.

• Records may be disclosed where required by law or reasonably necessary for fraud prevention, security, or legal claims.

Information is retained according to its purpose and applicable obligations. Transaction or dispute records may need to outlast a temporary shopping session. Protective measures and access restrictions reduce risk; records are deleted or de-identified when continued identification is no longer necessary.

When you want to make a request

Contact [email protected] about access, correction, deletion, or other rights available under applicable law. Requests may require identity verification, and some records may remain subject to lawful retention. Browser settings provide additional controls over storage, although disabling essential functions can affect the cart, checkout, or security.